Privacy Policy

Grand Otrada Resort & SPA Privacy Policy

We respect your peace and privacy. This document briefly explains how we use the information you provide on our website.

1. What information do we collect?

We only collect the data necessary for your comfortable booking:

  • Your first and last name.
  • Phone number and email address.
  • Dates of your visit and room preferences.
  • Payment details (if you book a room online through secure payment systems).

2. Why do we need this data?

We use it solely to:

  • Book a room for you or a table in the restaurant.
  • Confirm your transfer order.
  • Contact you to clarify the details of your stay.
  • Send you a special offer (only if you have subscribed to it).

3. Who else sees your data?

We do not sell or transfer your data to third parties. Access to information is only available to:

  • Hotel administration for processing your check-in.
  • Reliable booking services and payment systems through which payments are made.

4. Security

We use modern encryption protocols to keep your data safe. Your payments are protected according to international security standards.

5. Your rights

You can always contact us to:

  • Find out what specific data we store about you.
  • Unsubscribe from promotional newsletters.

Contact for questions:

If you have any questions about privacy, please email us at grand.otrada@gmail.com or call +38 (048) 705-41-00.